Tickets
- Free events
- Free
- Paid tickets
- 10%, at least $0.99 per order
- Who pays
- Your share. Guests pay the listed price.
Pricing
Free for guests.
Venues pay when they sell.
No monthly fee · free events stay free
Guest pays$25.00You get$22.50
Door sales
- Each sale
- A fee per sale, from your share
- Who pays
- Your share. Guests pay the door price.
- Tap to Pay
- On your phone, no reader
POS
- Tabs
- 7% on the bill before tip, including tax, at least $0.99 a tab
- Small tabs
- A $5.00 tab pays the $0.99 minimum.
- Card processing
- Included in the tab fee
- Velvet Express
- Priced per round by demand · the venue keeps half
- Tips
- Go to the venue in full
Payouts, refunds and disputes
- Payouts
- Paid out starting 3 days after the event; banks add 1–2 business days
- New venues
- First events pay out after 14 days
- Refunds
- All back but card processing
- Canceled event
- Full refund, the venue covers processing
- Disputes
- The venue bears a lost dispute
- Event page and tickets
- Door app for your team
- Waitlists and transfers
- Payouts through Stripe
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